It’s time to change. UX is the new frontier of cryptocurrency. Word of BitPay
“Customer experience is the next battleground where crypto businesses will win or die.”
We’re not sure where that quote is from. I’m convinced it appeared out of the ether and into BitPay’s office. Regardless, it’s at the heart of BitPay’s values. It’s why our head of front-end development insists on having it written up in the office.
But it’s not only a nice sentiment. In 2018, BitPay revamped our customer success team and overhauled our payment process to prevent payment errors for our merchants and their customers.
Now, we’ve crafted a new and improved blockchain payment experience. Why? To fight and win the user experience battle.
More on blog.bitpay.com